Your Privacy, Our Responsibility

1. Information We Collect

When you contact Shraman Organics or use the enquiry form, you may choose to provide:

• Your full name and mobile number.
• Your email address, when voluntarily entered.
• The service or product you are interested in.
• Your message, rooftop requirements or other information included in your enquiry.

The website may also process limited technical information ordinarily required to load and protect a website, such as browser type, device information, IP address and request logs, depending on the hosting and security services in use.

2. How We Use Information

Information you provide may be used to respond to your enquiry, discuss rooftop farming or gardening requirements, arrange a consultation, provide relevant service information and maintain necessary communication records.

We do not use the information supplied through the enquiry form to display a false submission confirmation. The form prepares a WhatsApp message for you to review and send yourself.

3. WhatsApp and Other Services

When you continue an enquiry on WhatsApp, you leave this website and use a service operated by a third party. WhatsApp’s own privacy terms and data practices then apply. Please review your message before pressing Send.

Our website is hosted and built using third-party website technologies. Those providers may process limited technical data as necessary to operate, secure or deliver the website.

4. Cookies and Technical Data

The website or its hosting, caching and security tools may use essential cookies or similar technologies needed for functionality, performance and protection. If non-essential analytics or advertising tools are added later, this policy and any consent mechanism should be updated accordingly.

5. Security and Retention

Reasonable steps are taken to protect information from unauthorized access, misuse or disclosure. However, no website, internet transmission or third-party messaging service can be guaranteed completely secure.

Enquiry information should be retained only for as long as reasonably necessary to respond, provide requested services, maintain legitimate business records or meet applicable obligations.

6. Your Choices

You may contact us to ask about personal information you have provided, request a correction or ask for deletion where appropriate. We may need enough information to verify and process the request safely.

This website is not specifically directed to children. Please do not submit another person’s sensitive or private information without appropriate permission.

7. Changes to This Policy

This Privacy Policy may be updated when the website, enquiry process or applicable requirements change. The effective date above should be revised whenever a material update is published.

8. Contact Us

For privacy questions or requests, contact Shraman Organics using the details below: